Detox
Operate Detox With Long-Term Continuity
Coordinate urgent admissions, short stays, and downstream placements without losing the participant story.
Mission ControlLive
Admissions
Stay Operations
Handoffs
AI COO
Current Operational Challenges
Short Stays. Long Consequences.
Urgent admissions with limited info
Insurance verification delays
Bed availability guesswork
Manual handoffs to residential or PHP
Dropped context between programs
No visibility into downstream outcomes
Referral partner communication scattered
The stay is short, but the operational cost of a dropped handoff lasts far longer than the stay itself.
Why Traditional Software Fails
Point Tools Cannot Operate An Organization
- EMRs document; they do not coordinate handoffs
- Referral relationships live in email threads
- Nothing carries participant context to the next level of care
- Executives cannot see beyond their four walls
How HelioBH Changes Operations
One Connected Flow
Referral
Insurance
Admission
Stay
Discharge Planning
Handoff
Downstream Program
Recovery Accountability
Modules Used
Every Operation. One Platform.
Admissions
Rapid intake with insurance verification.
Stay Operations
Every task from admit to discharge.
Handoff Coordination
Clean transitions to residential, PHP, IOP, or housing.
Housing
Downstream housing coordinated in-platform.
Transportation
Discharge transportation coordinated live.
Recovery Accountability
Participant story continues after discharge.
Mission Control
Executive-level operational view.
AI COO
Surface admissions risk and discharge bottlenecks.
Executive Reporting
Volume, LOS, and downstream outcomes.
Business Outcomes
What Executives Should Expect
Faster admissions
Fewer dropped handoffs
Higher downstream placement rate
Live executive visibility
Stronger referral partner relationships
Better long-term outcomes
Recovery Outcomes
Operations That Support The Journey
- Participants land in the right next program
- Clinical context carries forward
- Transportation and housing ready on discharge day
- Long-term journey visible from day one
Customer Journey
Every Milestone Connected
Step 1
Referral
Step 2
Insurance
Step 3
Admission
Step 4
Assessment
Step 5
Stay
Step 6
Discharge Plan
Step 7
Handoff
Step 8
Next Program
Step 9
Housing
Step 10
Long-Term Recovery
Built For The Whole Leadership Team
CEOExecutive DirectorClinical DirectorAdmissions DirectorBusiness DevelopmentOperations Director