Documentation

HelioBH platform reference

Every module, permission, integration and administration workflow. Written for the people who operate HelioBH every day.

Getting Started

Set up your first organization, invite your team and connect your first facility.

  • Create your organization
  • Invite users and assign roles
  • Connect your first facility
  • Configure notifications
Platform Overview

How HelioBH is structured: organizations, facilities, programs and clients.

  • Organizations and facilities
  • Programs and levels of care
  • Clients and consent
  • Cross-organization coordination
Modules

Documentation for every module: Mission Control, AI COO, Admissions and more.

  • Mission Control
  • AI COO
  • Admissions
  • Recovery Accountability
  • Recovery Housing
  • Transportation
  • Laboratory
  • Virtual Groups
  • Executive Reporting
  • Marketplace
  • Commercial Engine
  • Academy
API

REST endpoints, authentication, webhooks and SDKs.

  • Authentication
  • Endpoints
  • Webhooks
  • Rate limits
  • SDKs
Permissions

Role-based access, scoped permissions and organization isolation.

  • Role model
  • Scoped permissions
  • Cross-org sharing
  • Impersonation and audit
Administration

Managing users, facilities, billing and integrations.

  • User administration
  • Facility administration
  • Billing and subscriptions
  • Integrations
AI Features

Executive briefings, ai alerts, admissions concierge and guardrails.

  • Executive briefings
  • AI alerts
  • Admissions concierge
  • AI guardrails and PHI redaction
Integrations

EMR coexistence, laboratories, transportation, video providers.

  • EMR coexistence
  • Laboratory integrations
  • Transportation providers
  • Video providers
Troubleshooting

Common issues and how to resolve them.

  • Login and session
  • Notifications not delivering
  • Provider import shows zero meetings
Release Notes

Version history, new features, enhancements and fixes.

  • Current release
  • Previous releases
  • Roadmap

Prefer video walkthroughs?

Helio Academy has short-form video for every module and role-based learning paths.

Visit Helio Academy

See it in action

Want to see HelioBH in action?

A live demo takes 30 minutes and shows exactly how HelioBH coordinates admissions, treatment, housing, transportation and reporting across your network.