Documentation

Everything you need to operate on HelioBH

Reference material for administrators, operators and executives running a connected behavioral health network.

Getting Started

Set up your first organization, invite your team and connect your first facility.

  • Create your organization
  • Invite users and assign roles
  • Connect your first facility
  • Configure notifications

Platform Overview

How HelioBH is structured: organizations, facilities, programs and clients.

  • Organizations and facilities
  • Programs and levels of care
  • Clients and consent
  • Cross-organization coordination

Modules

Documentation for every module: Mission Control, AI COO, Admissions and more.

  • Mission Control
  • AI COO
  • Admissions
  • Recovery Accountability
  • Recovery Housing
  • Transportation
  • Laboratory
  • Virtual Groups
  • Executive Reporting
  • Marketplace
  • Commercial Engine
  • Academy

API

REST endpoints, authentication, webhooks and SDKs.

  • Authentication
  • Endpoints
  • Webhooks
  • Rate limits
  • SDKs

Permissions

Role-based access, scoped permissions and organization isolation.

  • Role model
  • Scoped permissions
  • Cross-org sharing
  • Impersonation and audit

Administration

Managing users, facilities, billing and integrations.

  • User administration
  • Facility administration
  • Billing and subscriptions
  • Integrations

AI Features

Executive briefings, ai alerts, admissions concierge and guardrails.

  • Executive briefings
  • AI alerts
  • Admissions concierge
  • AI guardrails and PHI redaction

Integrations

EMR coexistence, laboratories, transportation, video providers.

  • EMR coexistence
  • Laboratory integrations
  • Transportation providers
  • Video providers

Troubleshooting

Common issues and how to resolve them.

  • Login and session
  • Notifications not delivering
  • Provider import shows zero meetings

Release Notes

Version history, new features, enhancements and fixes.

  • Current release
  • Previous releases
  • Roadmap

API reference

Build on HelioBH with authenticated REST endpoints, webhooks and official SDKs.

Authentication

API keys, bearer tokens and OAuth for partner integrations.

Endpoints

REST endpoints for admissions, clients, attendance, housing and reporting.

SDKs

Official TypeScript and Python SDKs, plus generated OpenAPI clients.

Webhooks

Subscribe to events: admissions, discharges, attendance, incidents and more.

Rate Limits

Per-organization and per-endpoint limits, with burst allowances.

Examples

Copyable examples for the most common integration flows.

Developer Support

Sandbox environments, developer relations and priority integration support.

MCP (coming)

Model Context Protocol server for AI agents to safely operate on HelioBH data.

See it in action

Want to see HelioBH in action?

A live demo takes 30 minutes and shows exactly how HelioBH coordinates admissions, treatment, housing, transportation and reporting across your network.