HelioBH
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Case Studies

How organizations operate on HelioBH

Real customer stories are being finalized for public release. The reusable layouts below show what each case study will cover.

5 facilities • Residential + IOP + Recovery HousingComing soon

Multi-Facility Network Consolidation

How a five-facility network consolidated admissions, occupancy, recovery housing and executive reporting onto a single operating system while preserving individual facility identity.

Customer
Multi-facility treatment network
Implementation
Six-week phased rollout, one facility at a time, EMR left in place.
Operational challenges
  • • Five disconnected admission pipelines
  • • Occupancy tracked in spreadsheets per facility
  • • No cross-facility executive visibility
  • • Manual monthly reporting cycle
Modules used
Mission ControlAdmissions ConciergeRecovery HousingExecutive ReportingAI COO
Business outcomes
  • • Central admissions view across all five facilities
  • • Occupancy visible in real time to leadership
  • • Executive briefing replaces the monthly report cycle
  • • Facility directors keep local program control
Lessons learned
  • • Start with one facility, prove value, expand
  • • Do not force EMR replacement in the first phase
  • • Executive briefing wins early buy-in
Full customer quote available on request as the case study is finalized.
— Network Operations Director
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12 houses • Sober Living EnvironmentComing soon

Recovery Housing Operator Scale-Up

How a regional recovery housing operator scaled from 12 to 20 houses without expanding administrative headcount by moving occupancy, compliance and resident accountability onto HelioBH.

Customer
Regional recovery housing operator
Implementation
Four-week rollout with dedicated house-manager onboarding.
Operational challenges
  • • Occupancy reconciled weekly by phone
  • • Random checks and med logs on paper
  • • House managers overloaded with reporting
  • • No shared visibility with referring facilities
Modules used
Recovery HousingRecovery AccountabilityCompliance VaultFacility Connections
Business outcomes
  • • Real-time occupancy across every house
  • • Compliance evidence captured digitally at the point of the event
  • • House managers freed from weekly reporting cycles
  • • Preferred housing partner status with three referring facilities
Lessons learned
  • • Train house managers first, executives second
  • • Digital compliance evidence compounds every audit cycle
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Regional lab • 40+ facility partnersComing soon

Lab Partner Coordination

How an independent lab used HelioBH to coordinate orders, results and supply requests across dozens of facility and recovery housing partners without replacing its LIS.

Customer
Independent behavioral health laboratory
Implementation
Two-week integration alongside the existing LIS.
Operational challenges
  • • Order intake by fax and email
  • • Results routed manually to the wrong recipients
  • • Supply requests handled by phone
Modules used
Laboratory OperationsFacility ConnectionsSupply Requests
Business outcomes
  • • Digital order intake from every partner
  • • Results routed automatically to the ordering clinician
  • • Supply requests fulfilled from a shared dashboard
Lessons learned
  • • Complement the LIS, do not replace it
  • • Digital order intake alone recovers meaningful staff hours
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See it in action

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A live demo takes 30 minutes and shows exactly how HelioBH coordinates admissions, treatment, housing, transportation and reporting across your network.

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